
Our workforce is made up of two types of workers: Peer Workers and Carer Peer Workers. Peer Workers are people who have personally faced mental health challenges and have come through their own recovery journey. Carer Peer Workers are people who have supported a family member or loved one through their mental health struggles.
Because we have been there ourselves, we offer a safe, judgment-free space. We listen with real understanding, help you find the right information, and guide you through the mental health system. We also listen to your feedback to help us shape and improve our health services for everyone.
We are here to walk alongside you on your recovery journey Our team can support you and the people who are important to you in many ways. We listen with respect, value your unique story, and always listen without judgment. We also share our own real-life experiences to bring you hope, comfort, and deep understanding.
Our focus is always on your strengths, well-being, and personal goals. We help you speak up about what matters to you and take part in decisions about your care. Finally, we give you clear information and help you connect with other useful local support groups.
This service is open to anyone currently receiving care from Gold Coast Health Mental Health and Specialist Services. Family-Carer Peer Support is open to the families, carers, kin, relatives, and other close support people that help look after them.
Many of our mental health teams already have Peer Workers and Carer Peer Workers working right alongside them. You can either speak with them directly or ask your doctor, nurse, or case manager to connect you with us.
Peer Workers can support you while you are in hospital or receiving care in the community. Carer Peer Workers usually support families and carers over the phone or out in the community.