GP Liaison Officer
The GP Liaison Officer (GPLO) works to enhance partnerships between hospitals and primary care providers to get better patient outcomes.
The GPLO can be contacted by email. As the unit consists of a part-time GPLO only, emails will not be routinely monitored and you may experience a delay in receiving a response. All clinical queries should therefore be directed to the Complex Care Team or Patient Liaison Service in the first instance.
Complex Care Team
The GCH Complex Care Team (CCT) help GPs to access information about their patients. All queries that are clinical in nature should be directed to the CCT in the first instance by calling 1300 00 42 42.
A Service Navigator is available 7 days a week: Monday to Friday from 7am to 5pm, and Saturday and Sunday from 8am to 4:30pm
The service was established early in 2019 to support GPs in navigating the Health Service or finding results or information about appointments and recent admissions of patients.
Patient Liaison Service
The GCH Patient Liaison Service (PLS) welcomes feedback, enquiries, compliments and complaints from consumers and all other stakeholders.
Feedback can be given by phone (5687 2048), email or online. The service is open 8am to 4:30pm, Monday to Friday.
Advising patients on clinical trials
If a patient is interested in participating in a clinical trial, they may want to discuss this with you. Access our clinical trials page to read about our active clinical trials that may be relevant to your patients.
Request of information
The Request of information (ROI) service provides information about patients that were treated by GCH to non-hospital clinicians. Requests need to be submitted by fax (07 5668 6952 or 07 5687 3699).
For non-clinical or general enquiries, the service can be contacted by phone (5687 3829), email.