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Patients and Visitors

Your rights and responsibilities

As our patient, you not only have the right to safe and high quality health care, but also to be treated with respect, dignity and be included in all decisions and choices about your care.

    10 tips for safer healthcare

    Australia has one of the best health care systems in the world. This means that when we need to visit a health care professional, we expect to receive the safest health care available.

    Australian charter of healthcare rights

    All of our hospital and services fully support the Australian Charter of Healthcare Rights. The charter describes the rights of patients and other people using the Australian health system.

    Ryan's Rule

    Ryan’s Rule assists you to get help when you are concerned about a patient in hospital who is getting worse or not improving. All Gold Coast Health hospitals and services fully support this initiative.

    Clinical handover

    Gold Coast Health service supports and encourages you or your carer to actively participate during the clinical handover process, which occurs frequently during your stay.

    GP access to ‘The Viewer’

    Queensland General Practitioners (GPs) have online access to patient information through Queensland Health’s read-only application, The Viewer.


Last updated 1 Jun 2017