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Patients and Visitors

Patients and Visitors

Coming to hospital

Whether you're an emergency patient, visiting us for an appointment, staying overnight or longer, you will need to know what to expect, what to bring and where you can get further information.


Your time in hospital

We are committed to providing world-class healthcare and and to making your stay with us as comfortable as possible.


Leaving hospital

We will work with you to plan your return home after your stay in hospital. This will help to ensure that you have everything you need for a full recovery when you leave us.


Support services

Gold Coast Hospital and Health service is culturally and linguistically diverse and offers support and services in the following areas.


Your rights and responsibilities

As our patient, you not only have the right to safe and high quality health care, but also to be treated with respect, dignity and be included in all decisions and choices about your care.


Referrals and bookings

As a public health provider, most of services are offered free of charge to people with a Medicare card. However, you will often need a written referral from your general practitioner (GP) before we can book you in.



Last updated 20 Dec 2016