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Feedback and Engagement

Consumer advisory group

The Consumer Advisory Group (CAG) is a group of community representatives who are working with Gold Coast Health to improve our local health system.

CAG members provide advice, feedback and guidance on our health service planning and delivery, patient quality, safety and information on health issues.

CAG members participate in committees and working groups on various health issues or services that would benefit from consumer input.

About CAG members

CAG members are volunteers and act in an advisory capacity. They are not expected to have knowledge in the health sector or have technical backgrounds – their presence is to bring the consumer voice to the planning table and act as the community conscious.

The CAG provides an ongoing mechanism for health consumers, carers and representatives from community organisations to participate in health care planning and the improvement, delivery and assessment of Gold Coast Health services.

Consumer participation

Consumer participation contributes to a range of outcomes in the health system such as:

  • more accessible and effective health services
  • development of services and models of care reflective of community needs
  • evaluation of health care services from the consumer perspective.

Find out more about how you can contribute as a consumer, email the External Communication and Stakeholder Engagement team, goldcoasthealth@health.qld.gov.au
 


Last updated 6 Oct 2017