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Outpatient appointment waiting lists

Gold Coast Health has made a commitment to reduce its outpatient appointment waiting lists.

This page contains a monthly snapshot of the current waiting list times for clinics offered by Gold Coast Health.

Category definitions and the outpatient referral process are outlined below.

Patient category

After receiving a valid referral from a GP, advice is provided on the patient’s category depending on the urgency of their condition and they are placed on the outpatient waiting list.

The category system ensures that all patients are seen in order of priority. There are three urgency categories, where 1 is most urgent and 3 is least urgent.

Category Description

Category 1

A condition that will require more complex or emergent care and will have significant impact on quality of life, if care is delayed. Patients should be seen within 30 days of being added to the waiting list.
Category 2 A condition that has potential to require more complex care and to have some impact on the quality of life, if care delayed. Patients should be seen within 90 days of being added to the waiting list.
Category 3 A condition unlikely to deteriorate quickly or to require more complex care, if assessment is delayed. Patients should be seen within 365 days of being added to the waiting list.
Category UC A referral is registered when received as UC (uncategorised) and once categorised it becomes a Category 1, 2 or 3.

Outpatient referrals

To obtain an appointment to see a specialist at hospital, your general practitioner (GP) will need to write a referral letter to a hospital specialist. Patients with most urgent needs are seen first.

Once you have received your assessment, please contact your GP if your condition deteriorates so that an updated referral can be sent to the hospital. Priority is based on a patient's clinical need, which is the decision of your specialist.


Last updated 10 Mar 2017